---
title: I can’t get to the elevator in the Mechanical Age Fortress. I’m falling even with the stairway raised.
description: We are sorry to hear that you experienced a problem with the Fortress hidden stairway. This bug was discovered and reported to us previously. We believe we have found a fix for this issue and it will be added in…
url: "https://cyan.com/docs/i-cant-get-to-the-elevator-in-the-mechanical-age-fortress-im-falling-even-with-the-stairway-raised/"
updated: "2023-04-25"
category: realMyst for iOS
---

# I can’t get to the elevator in the Mechanical Age Fortress. I’m falling even with the stairway raised.

We are sorry to hear that you experienced a problem with the Fortress hidden stairway. This bug was discovered and reported to us previously. We believe we have found a fix for this issue and it will be added in a future update of realMyst.

In the meantime, we would like to provide you with the following work-around for this bug:

1 – Return to the Fortress in Mechanical Age

2 – Raise the stairs to the “up” position

3 – Open the Options Menu (drag the grid at the bottom of the screen up to reveal the Options Menu)

4 – Create a bookmark (drag the larger image onto one of the bookmark slots)

5 – Load the newly created bookmark by tapping on the bookmark thumbnail and select “OK” from the dialog box that appears

6 – Once the scene has loaded, move across the raised stairs to the elevator

If this work-around does not work for you, please email support@cyan.com for more help.