---
title: "iOS sound is not working! Help!"
description: "Many iPad users have encountered this issue. Luckily, it’s a very simple fix. Disable “Silent Mode” on the device. If this does not resolve the issue, please email support@cyan.com for more help."
url: "https://cyan.com/docs/ios-sound-is-not-working-help/"
updated: "2023-04-25"
category: realMyst for iOS
---

# iOS sound is not working! Help!

Many iPad users have encountered this issue. Luckily, it’s a very simple fix.

Disable “Silent Mode” on the device.

If this does not resolve the issue, please email support@cyan.com for more help.