---
title: Who is sending me my digital game, and/or shipping my physical rewards?
description: "Fangamer is handling all reward fulfillment, including shipping, for Firmament. Fangamer emailed backers their digital game keys/codes when Firmament released on May 18th, 2023. **Physical rewards shipped to all backers in Early 2024.** Any questions regarding shipping or fulfillment should…"
url: "https://cyan.com/docs/who-is-sending-me-my-digital-game-and-or-shipping-my-physical-rewards/"
updated: "2024-03-20"
category: Firmament (2023)
---

# Who is sending me my digital game, and/or shipping my physical rewards?

Fangamer is handling all reward fulfillment, including shipping, for Firmament.

Fangamer emailed backers their digital game keys/codes when Firmament released on May 18th, 2023.

**Physical rewards shipped to all backers in Early 2024.**

Any questions regarding shipping or fulfillment should be directed to Fangamer’s customer support, here: [https://www.fangamer.com/pages/about](https://www.fangamer.com/pages/about)

To update any Name, Contact, or Reward Choice information (Platform choice, etc.), please use this Survey Form to make your changes directly for Fangamer:
[**https://fulfillment.fangamer.com/kindling/firmament/survey_support**](https://fulfillment.fangamer.com/kindling/firmament/survey_support)