This is the support information page for Cyan, the video game company behind the games Myst, Riven, Firmament, Obduction, and more. If you arrived here from a Google search for a different company or product, turn back now!

If you're running into a technical issue with one of our games, check out our Support FAQ Portal—we regularly update it with answers to our most common support inquiries.

If you can't find the solution you're looking for there, you can email us directly at [email protected], where we can troubleshoot any additional technical issues you might encounter as you play our games.

If you're running into issues with the physical copies of Myst games published by Broderbund/Ubisoft,  please visit Ubisoft Help for assistance.

Cyan’s Support Team can be reached on Monday - Friday, 9AM - 5PM PT. Our support team may take between 3-7 business days to respond to your inquiry, and may take longer depending on the number of active inquiries.