Okay, here’s the thing… we’re small. Really small. We don’t even have a receptionist. So calls are probably going right to a machine. Please don’t take it personally! It’s not that we don’t like you, it’s just that we are doing other things at the moment. So your best bet for things you really can’t find answers to is good old email. But please make sure it’s important! We want to be sociable and shoot the breeze, but our priority will be email that really need attention.
I’m in the neighborhood… Can I stop by for a visit?
On a day-to-day basis visits to HQ are by appointment only… Not ’cause we don’t love everybody, but only because we’re a SUPER small team and everybody has a ton going on.
That said… We do on occasion have open houses or other events that are open to the public and we’d definitely love to have you swing by for one of those, meet the team, take a tour, get some pictures, etc!
What are your business hours?
Our official business hours are 8am – 5pm PST
How can I get in touch with someone at Cyan?
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- [email protected] — general questions about our company or products.
- [email protected] — inquiries about obtaining review copies of our games, interview requests, or other press-related information.
- YouTube
- Discord
Snail Mail:
Cyan, Inc.
14617 Newport Highway
Mead, Washington 99021-9378
Email & Web Support:
- [email protected] — questions, comments, or support requests for our online forums or other websites.
- [email protected] — questions or comments about our legal information (or check our legal page).
- http://support.cyan.com — our help desk where you can receive support for Cyan products.
- http://support.ubi.com — support for Broderbund/Ubisoft boxed Myst products.