Support FAQ

Riven (2024)

if you can't find the answer you're looking for in the FAQ below, feel free to shoot us an email at [email protected].

(IMPORTANT) Read this if Riven crashes on startup or during play!

Riven doesn’t start (or crashes!) on my Mac. How do I fix this?

Riven crashes during play or closes before the menu, sometimes shows an error message

Riven crashes with this message: “Failed to wait on acquired swapchain image. This usually indicates a problem with the OpenXR runtime.” How do I fix this?

Black bars appear on my ultra widescreen display when I engage with objects in Riven. How do I fix this?

Is this the Starry Expanse Project?