Support FAQ

realMyst for iOS

if you can't find the answer you're looking for in the FAQ below, feel free to shoot us an email at [email protected].

04/25/23

How do I save my progress in the game?

Read More
04/25/23

What are the iOS requirements for realMYST for iOS?

Read More
04/25/23

How much available space is needed on my iPad to install realMyst for iOS?

Read More
04/25/23

What is the preferred method to install realMyst for iOS to my iPad?

Read More
04/25/23

Does realMyst for iOS have Retina Display support?

Read More
04/25/23

iOS sound is not working! Help!

Read More
04/25/23

I installed realMyst on my iPad and the intro sequence plays fine, but I can’t get past the first linking screen. Help?

Read More
04/25/23

realMyst for iOS on iOS 13+ crashes at launch. Can this be fixed?

Read More
04/25/23

realMyst for iOS appears to play okay, but there is no sound. What can I do to fix this?

Read More
04/25/23

realMyst for iOS hangs on a screen that says Linking. Is my game locked up or has it crashed?

Read More
04/25/23

I am experiencing a lot of lag and frame rate issues. Can performance be improved?

Read More
04/25/23

I am experiencing video and sound corruption when playing realMyst for iOS. Is there anything to fix this?

Read More
04/25/23

How do I access the realMyst for iOS Options panel?

Read More
04/25/23

How do I close the realMyst for iOS Options panel?

Read More
04/25/23

What languages is realMyst for iOS currently available in?

Read More
04/25/23

The realMyst 1.04 update should have fixed falling in the Mechanical Age Fortress’ basement, but I fell. Is this fixed?

Read More
04/25/23

I can’t get to the elevator in the Mechanical Age Fortress. I’m falling even with the stairway raised.

Read More
04/25/23

I’m stuck in the Stoneship Age Lighthouse basement. I fell into the basement and can’t get out. What do I do?

Read More