Support FAQ

realMyst for iOS

if you can't find the answer you're looking for in the FAQ below, feel free to shoot us an email at [email protected].

How do I save my progress in the game?

What are the iOS requirements for realMYST for iOS?

How much available space is needed on my iPad to install realMyst for iOS?

What is the preferred method to install realMyst for iOS to my iPad?

Does realMyst for iOS have Retina Display support?

iOS sound is not working! Help!

I installed realMyst on my iPad and the intro sequence plays fine, but I can’t get past the first linking screen. Help?

realMyst for iOS on iOS 13+ crashes at launch. Can this be fixed?

realMyst for iOS appears to play okay, but there is no sound. What can I do to fix this?

realMyst for iOS hangs on a screen that says Linking. Is my game locked up or has it crashed?

I am experiencing a lot of lag and frame rate issues. Can performance be improved?

I am experiencing video and sound corruption when playing realMyst for iOS. Is there anything to fix this?

How do I access the realMyst for iOS Options panel?

How do I close the realMyst for iOS Options panel?

What languages is realMyst for iOS currently available in?

The realMyst 1.04 update should have fixed falling in the Mechanical Age Fortress’ basement, but I fell. Is this fixed?

I can’t get to the elevator in the Mechanical Age Fortress. I’m falling even with the stairway raised.

I’m stuck in the Stoneship Age Lighthouse basement. I fell into the basement and can’t get out. What do I do?