I didn’t receive (or cannot find) my reward for the Cyan Kickstarter I backed. Can I get my reward now?
< 1 min read
Backers’ Physical rewards must be claimed within two (2) years of the start of rewards distribution for any Cyan Kickstarter.
NOTE: The physical rewards for Cyan’s Obduction and Myst 25th Anniversary Kickstarters have now been claimed and no replacements are available.
Backers’ Digital rewards must be claimed within five (5) years of the start of rewards distribution for any Cyan Kickstarter or until digital distribution of the reward is no longer available, whichever comes first.
These are the Kickstarter reward claim deadlines for Obduction, the Myst 25th Anniversary Collection, and Firmament:
Obduction
August 24th, 2016 (release date; reward distribution began)
August 24th, 2018 (final date for physical rewards)(Now CLOSED)
August 24th, 2021 (final date for digital rewards)(Now CLOSED)
Myst 25th Anniversary
July 3rd, 2018 (reward distribution began)
July 3rd, 2020 (final date for physical rewards)(Now CLOSED)
July 3rd, 2023 (final date for digital rewards)(Now CLOSED)
Firmament
Launch Date: May 18th, 2023
NOTE: Physical Rewards shipped from Fangamer in 2023
If you have not receive your Firmament rewards yet, please email [email protected] immediately!
May 18th, 2025 (final date to claim Physical rewards)
May 18th, 2028 (final date to claim Digital rewards)