I didn’t receive (or cannot find) my reward for the Cyan Kickstarter I backed. Can I get my reward now?
Backers’ Physical rewards must be claimed within two (2) years of the start of rewards distribution for any Cyan Kickstarter.
NOTE: The physical rewards for Cyan’s Obduction and Myst 25th Anniversary Kickstarters have now been claimed and no replacements are available.
These are the Kickstarter reward claim deadlines for Obduction, the Myst 25th Anniversary Collection, and Firmament:
Obduction
August 24th, 2016 (release date; reward distribution began)
August 24th, 2018 (final date for physical rewards)(Now CLOSED)
August 24th, 2021 (final date for digital rewards)(Now CLOSED)
Myst 25th Anniversary
July 3rd, 2018 (reward distribution began)
July 3rd, 2020 (final date for physical rewards)(Now CLOSED)
July 3rd, 2023 (final date for digital rewards)(Now CLOSED)
Firmament
May 18th, 2023 (reward distribution began)
May 18th, 2025 (final date to claim Physical rewards)(Now CLOSED)
December 5th, 2025 (final date to claim Digital rewards)
If you have not received your digital Firmament rewards yet, please email [email protected] immediately!