Fangamer is handling all reward fulfillment, including shipping, for Firmament.

Fangamer emailed backers their digital game keys/codes when Firmament released on May 18th, 2023.

Physical rewards shipped to all backers in Early 2024.

Any questions regarding shipping or fulfillment should be directed to Fangamer’s customer support, here: https://www.fangamer.com/pages/about

To update any Name, Contact, or Reward Choice information (Platform choice, etc.), please use this Survey Form to make your changes directly for Fangamer:
https://fulfillment.fangamer.com/kindling/firmament/survey_support