Fangamer is handling all reward fulfillment, including shipping, for Firmament.

Any questions regarding shipping or fulfillment should be directed to Fangamer’s customer support, here: https://www.fangamer.com/pages/about

To update any Name, Contact, or Reward Choice information (Platform choice, etc.), please use this Survey Form to make your changes directly for Fangamer:
https://fulfillment.fangamer.com/kindling/firmament/survey_support

Fangamer will be emailing backers their digital game keys/codes when Firmament releases.
Details regarding the stores which you will be able to redeem your digital game keys/codes at (Steam, GOG, etc.) will announced when they are available.