Riven crashes with this message: “Failed to wait on acquired swapchain image. This usually indicates a problem with the OpenXR runtime.” How do I fix this?
This error can occur in a couple different circumstances depending on the headset you are using.
Cyan is working on a patch to alleviate this issue in RIVEN, but it is generally resolved by making the runtime adjustments noted below.
If you are using a Quest 2 or 3 or linked to a PC, please try the following:
- Open the Meta Quest Link app on your PC
- Navigate to Settings > General
- In the OpenXR Runtime setting, click “Set Meta Quest Link as act…”
This can also happen with a Vive headset while a certain plugin is turned off in SteamVR.
If you are using a Vive headset on PC, please try the following:
- Open SteamVR on the desktop
- Access the settings through the hamburger menu at the top of the small SteamVR window
- In the settings window, go down to the OpenXR tab
- In the OpenXR tab, click “Manage OpenXR API Layers”
- Turn “ViveVR OpenXR SRWorks” on.
If the issue continues to happen after using the workarounds above, or you are seeing this on another headset, please email [email protected] to provide the details of your specific setup. Thank you!